How do I change my IDC?

If you plan to change the Internet Data Center (IDC), then please follow the instructions below.

1. Click the trash can icon on Cloudbric console. But please note that you have to login to hosting provider's DNS management page and change the website's DNS records to yours.
    example.com ==> 1.1.1.1 (A-record, to your original web server)
    www.example.com ==> 1.1.1.1 (A-record, to your original web server)
    OR Cloudbric name servers ==> your original name servers
2. After a week of grace period, the website will be removed from our systems (BUT if you want it to be deleted immediately, then please contact us via live chat). 
3. Wait for propagation.
4. Come back to Cloudbric and add the website.
5. Go back to hosting provider's DNS management page and change your DNS records to ours.
Have more questions? Submit a request

Comments

Powered by Zendesk